  | |  | RHEL + SAN feedback | RHEL + SAN feedback 2005-06-27 - By Tom Sightler
Back On Mon, 2005-06-27 at 12:38 -0700, Tobias Speckbacher wrote:
For the last 2 years I've been the owner of three CX400's and can tell you a little about my experience. In a nutshell, I think the systems are great, and very flexible, but they do have certain "issues" when used with Linux, mainly EMC's required to use PowerPath (a binary module) to provide multipath. I wrote a little more detail about that in another email.
> My main criteria are in order of importance: > > 1. Management
I've found that managing my CX400's is quite simple. They provide a Java based interface that runs well on both Windows and Linux and provides a pretty intuitive interface. They also provide excellent command line tools which allow for scripts to be written to automate tasks. Pretty much anything you can do with the GUI you can do with the command line, and for the most part it works the other way as well.
Our three arrays are located in multiple physical sites but all are managed via a central console and this works well, although a little slow sometimes. In general I would say management is a breeze.
> 2. Scalability
Overall the system is quite easy to expand and we've had no real issues increasing the number of connected hosts, adding additional storage, or implementing new features. We've performed non-disruptive upgrades to new code releases without interrupting service.
We did recently decide to upgrade our primary array to a CX700 simply to get the higher FC port count in the back of the unit, as we were starting to see some saturation of the backend links during our peak periods, but overall the whole head unit seems well sized and balanced between front-end port count and back-end connectivity.
> 3. Support
Overall, EMC support has been great, although we did have one major failure that occurred on the weekend and it took the 14 hours to escalate the issue to a level high enough to even understand the problem. Our systems were not down during this time, but we were running non-redundant for that period of time. It turned out to be a software issue in the code running on the Clariion and once they finally escalated to the proper group it was repaired quickly.
Actually, almost every problem we've had has been a code problem, but recent code versions seem to have most of the issues ironed out. Most of the were minor annoyances, things like the management agent hanging or responding slowly, but they were still annoying.
> 4. Performance
We've found the performance to be very close to what is advertised, and possibly better. Our previous storage vendor seemed to advertise a rate which was not achievable in the real world, especially for the write performance, however, we were easily able to push or CX400's higher than EMC's published rates, and while we did have to do a little tuning, we managed sustained sequential read and write performance that was near the saturation point for the available backend bandwidth. That's about all you can expect from an array.
Anyway, these are just my thoughts. I don't think EMC is a bad choice, but their strict reliance on PowerPath, which can be relatively pricey, is what I would consider their biggest negative, but it's pretty big. Once the disk mapper EMC support in RHEL4 is more proven then this may not be as big of a deal.
Later, Tom
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