 | | | Printer problems (server-error-service-unavailable) | Printer problems (server-error-service-unavailable) 2005-09-06 - By Tom Sightler
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On Tue, 2005-09-06 at 16:36 -0400, Richard R. Danielson wrote:
> Thanks for responding. The printer is a networked printer in the office. I
> am not sure whether it requires an IPP queue, an LPD queue, an SMB queue, an
> NCP queue or a Networked JetDirect queue. Right now I am trying to connect
> to it through a networked jetdirect queue using a LaserJet 4100 printer
> driver and the default options. The printer is accessed through an IP
> number but it is not connected to another Linux computer. If it is
> connected to any computer, it would be an XP system. Our network is a
> Novell network, but I don't know the username and password which would be
> required. In fact, nobody seems to have to use usernames and passwords to
> connect to it (of course they are all using XP). They only use the IP
> number. Thanks.
> Rick
OK, more questions:
1. You are using Printconf (the Redhat Print Config tool) to configure
the printer?
2. Do you have other printers setup on the linux system?
3. Can you ping the IP address of the printer from your Linux system?
4. When exactly do you get the error?
I know, this isn't much help yet, but right now I'm trying to understand
your setup as well as possible. Setting up a HP JetDirect is typically
pretty simple, and should work, so we need to understand if there is
anything unusual about your setup or the steps you are using to get
there.
Later,
Tom
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