 | | | USB External Disk/Hub Problem | USB External Disk/Hub Problem 2006-01-16 - By nodata
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I had the same problem on a WD bus-powered HD. Turned out the power from
the usb port wasn't enough. I needed the optional power supply.
>
> I've been trying to get a Western Digital external USB hard drive
> working with a RHEL 3 WS system (kernel 2.4.21-37.ELsmp). This system
> is a Dell Precision Workstation 530 (3 internal SCSI disks). I mention
> the SCSI disks, because I've gotten this USB disk to work fine on other
> IDE-based systems (e.g. Dell Optiplex GX260). The complete output from
> /var/log/messages when I try to connect the device to the Precision
> Workstation is listed at the bottom of this message. I *believe* the
> most pertinent lines may be:
>
> Jan 16 09:01:30 saimiri kernel: usb_control/bulk_msg: timeout
>
> and/or
>
> Jan 16 09:01:57 saimiri kernel: usb-storage: Refusing to reset a
> multi-interface device
> Jan 16 09:02:08 saimiri kernel: scsi: device set offline - not ready or
> command retry failed after bus reset: host 3 channel 0 id 0 lun 0
>
> I've tried manually unloading and loading the USB modules, upgrading the
> machine's BIOS, and using the latest RHEL 3 beta kernel. Any ideas on
> what else I might try?
>
> Thanks.
>
>
> Jan 16 09:01:24 saimiri kernel: hub.c: new USB device 00:1f.2-1.2,
> assigned
> address 3
> Jan 16 09:01:30 saimiri kernel: usb_control/bulk_msg: timeout
> Jan 16 09:01:30 saimiri kernel: hiddev0: USB HID v1.10 Device [Western
> Digital
> External HDD] on usb1:3.1
> Jan 16 09:01:33 saimiri /etc/hotplug/usb.agent: Setup usb-storage hid
> for USB
> product 1058/400/112
> Jan 16 09:01:33 saimiri /etc/hotplug/usb.agent: Setup usb-storage hid
> for USB
> product 1058/400/112
> Jan 16 09:01:33 saimiri kernel: Initializing USB Mass Storage driver...
> Jan 16 09:01:33 saimiri kernel: usb.c: registered new driver usb-storage
> Jan 16 09:01:33 saimiri kernel: scsi3 : SCSI emulation for USB Mass
> Storage
> devices
> Jan 16 09:01:57 saimiri kernel: usb-storage: Refusing to reset a
> multi-interface device
> Jan 16 09:02:08 saimiri kernel: scsi: device set offline - not ready or
> command retry failed after bus reset: host 3 channel 0 id 0 lun 0
> Jan 16 09:02:08 saimiri kernel: USB Mass Storage support registered.
> Jan 16 09:02:08 saimiri insmod: insmod: a module named usb-storage already
> exists
> Jan 16 09:02:08 saimiri insmod: insmod: insmod
> /lib/modules/2.4.21-37.ELsmp/kernel/drivers/usb/storage/usb-storage.o
> failed
> Jan 16 09:02:08 saimiri insmod: insmod: insmod usb-storage failed
> Jan 16 09:02:08 saimiri /etc/hotplug/usb.agent: ... can't load module
> usb-storage
> Jan 16 09:02:08 saimiri /etc/hotplug/usb.agent: missing kernel or user
> mode
> driver usb-storage
> Jan 16 09:02:08 saimiri devlabel: devlabel's temporary ignore list
> /etc/sysconfig/devlabel.d/ignore_list has been emptied due to a change in
> device configuration.
> Jan 16 09:02:08 saimiri devlabel: devlabel's temporary ignore list
> /etc/sysconfig/devlabel.d/ignore_list has been emptied due to a change in
> device configuration.
> Jan 16 09:02:09 saimiri devlabel: devlabel service started/restarted
>
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